Terms of Service

These Terms of Service ("Terms") govern access to and use of Revalink AJ and related services provided by Revalink, Inc. ("Revalink," "we," "us," or "our"). By creating an account, accessing the dashboard, or using the Service, you agree to these Terms.

You must be at least eighteen (18) years old and have authority to bind the business entity on whose behalf you register. If you do not agree to these Terms, do not use the Service.

Revalink AJ is an AI-powered lead nurturing agent designed for real estate professionals. The Service integrates with Follow Up Boss via API to sync lead data, generates personalized SMS outreach using artificial intelligence, and sends messages on your behalf through provisioned phone numbers.

Unless you enable auto-approve, outbound messages pass through a customer approval workflow in your dashboard before delivery. Revalink may update features, integrations, or infrastructure from time to time to improve reliability and compliance.

You agree to provide accurate, current, and complete registration information and to keep it updated. You are responsible for safeguarding your login credentials and for all activity that occurs under your account, including actions taken by team members you authorize.

Notify us immediately at legal@revalink.ai if you suspect unauthorized access. We are not liable for losses arising from compromised credentials where you failed to maintain reasonable security practices.

Revalink AJ is offered on a flat monthly subscription basis at the rate displayed at the time of signup or as otherwise agreed in writing. Subscriptions are billed in advance through Stripe and automatically renew each billing period unless cancelled.

You authorize us to charge your payment method on file for recurring fees, applicable taxes, and any agreed overages. Fees are non-refundable for partial billing periods except where required by law or explicitly stated in a separate agreement.

You may manage payment methods and view invoices through the Stripe Customer Portal. Failure to pay may result in suspension or termination of the Service.

You agree to use the Service only for lawful business purposes. You must not:

• Send SMS or other communications without valid consent or another lawful basis;
• Violate TCPA, CAN-SPAM, state telemarketing laws, or carrier acceptable-use policies;
• Harass, threaten, defame, or spam recipients;
• Transmit unlawful, fraudulent, or deceptive content;
• Attempt to reverse engineer, probe, or disrupt the Service or third-party integrations;
• Use the Service to process data you do not have rights to use.

You are solely responsible for all message content sent under your account, whether AI-generated, edited by you, or sent via auto-approve settings.

SMS outreach through AJ is subject to the Telephone Consumer Protection Act (TCPA) and related regulations. You represent and warrant that you have obtained TCPA-compliant consent — or another valid legal basis — for every lead AJ contacts on your behalf, and that you maintain records of such consent.

Revalink provides messaging technology and infrastructure. You are the business decision-maker enabling outreach to your leads; Revalink is not the originator of record for your marketing messages to third-party leads.

You agree to indemnify and hold Revalink harmless from claims, fines, penalties, and damages arising from your failure to obtain or document proper consent, your message content, or your violation of SMS-related laws. See the Indemnification section below.

This section describes the Revalink AJ SMS messaging program for consumers who receive text messages from real estate professionals using the Service.

Program name: Revalink AJ SMS

Program description:Subscribed real estate professionals use Revalink AJ to send conversational SMS to their leads for follow-up, appointment scheduling, lead qualification, and related real estate services. Messages are sent from phone numbers assigned to the professional's account and may identify the agent or their team (for example, "Cher from Jared Jones' team").

Message frequency: Message frequency varies by lead activity and nurture settings; typically up to eight (8) messages per month per recipient. Additional messages may occur when a recipient replies or requests information.

Message and data rates may apply. Check with your wireless carrier for details.

Customer support: For help with the messaging program, contact legal@revalink.ai or support@revalink.ai.

Opt-out: Reply STOP to unsubscribe from future messages. You will receive a confirmation that you have been unsubscribed. Reply START to resubscribe where permitted by law and program rules.

Help: Reply HELP for assistance. You may also email support@revalink.ai.

Privacy: See our Privacy Policy for how we collect, use, and protect information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Carriers are not liable for delayed or undelivered messages.

Outbound messages are generated using artificial intelligence and may contain errors, omissions, or phrasing that does not reflect your intent. Revalink does not guarantee the accuracy, appropriateness, legality, or performance of AI-generated content or any particular business outcome.

You should review messages in the approval queue before sending. If you enable auto-approve, you accept full responsibility for messages sent without manual review. You may edit or reject drafts at any time before delivery when manual approval is enabled.

Our collection and use of personal information is described in our Privacy Policy, incorporated into these Terms by reference.

You retain ownership of your lead data, voice profile content, and other materials you upload or sync into the Service. You grant Revalink a limited, non-exclusive license to host, process, transmit, and display that data solely to provide, secure, and improve the Service for your account.

You represent that you have all necessary rights to share lead data with Revalink and our subprocessors listed in the Privacy Policy.

Revalink owns the Service, including software, workflows, dashboards, documentation, branding, and underlying technology. These Terms do not transfer any ownership of Revalink intellectual property to you.

You own your customer data and the content of your voice profile. Feedback you provide may be used by Revalink without restriction or compensation to improve the product.

Either party may terminate the subscription with thirty (30) days' written notice, unless a different term is specified in an enterprise agreement. You may cancel through account settings or by contacting support.

We may suspend or terminate access immediately if you breach these Terms, fail to pay fees, engage in unlawful SMS activity, or create compliance or security risk for Revalink or other customers.

Upon termination, your right to use the Service ends. Provisions that by nature should survive — including payment obligations, disclaimers, limitation of liability, and indemnification — will survive termination.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVALINK WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE.

REVALINK'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE FEES YOU PAID TO REVALINK IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to defend, indemnify, and hold harmless Revalink and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service or messages sent under your account;
• Your lead data, content, or voice profile materials;
• Your violation of these Terms or applicable law, including TCPA and SMS regulations;
• Any allegation that data you provided infringes third-party rights.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Hillsborough County, Florida, and you consent to personal jurisdiction in those courts.

We may modify these Terms from time to time. We will provide at least thirty (30) days' notice of material changes by email to the address associated with your account and by updating the "Last updated" date on this page.

Continued use of the Service after the effective date of revised Terms constitutes acceptance, except where applicable law requires otherwise.

For questions about these Terms, contact:

Email: legal@revalink.ai

Revalink, Inc.
Tampa, Florida, United States